File Size: 1338 KB
Print Length: 32 pages
Simultaneous Device Usage: Unlimited
Publication Date: November 18, 2015
Sold by: Digital Services LLC
Language: English
ASIN: B0187LY694
Text-to-Speech: Enabled
X-Ray: Not Enabled
Word Wise: Enabled
Lending: Not Enabled
Enhanced Typesetting: Enabled
Best Sellers Rank: #26,651 Paid in Kindle Store (See Top 100 Paid in Kindle Store) #5 in Kindle Store > Kindle eBooks > Reference > Trivia & Fun Facts > Questions & Answers #10 in Kindle Store > Kindle Short Reads > 45 minutes (22-32 pages) > Education & Reference #12 in Kindle Store > Kindle eBooks > Reference > Consumer Guides
This is not necessarily a review of the book, but I do want to vocalize my frustrations about Prime in general. First things first, no matter WHAT you've done in the past, it is never necessary to assume that a customer wants to automatically purchase something just by clicking on a link. What I mean by this is: I was at the "review my products" page, and right above my items, there were two links. One of the links says "Get Fast, Free Shipping and save $5.44 on this order" (with the savings being directly related to my total), and the other link said "YES, I want free two-day shipping". I clicked on the FIRST link, and instead of being brought to a screen giving me info on how this free shipping is possible, It automatically "renews" my prime membership, taking $102.00 out of my account (not the specific amount with tax). I put "renew" in quotes, because this has actually similarly happened to me before, about 2 years ago, and the money had to be refunded into my account, except under different circumstances. The person at prime said that because I had previously had a prime membership (which was not true, it lasted less than 20 minutes after realizing my account had been drafted), they assume that it is OK to take money out of your account without verifying whether it is what you really want to do. I honestly do not know why I clicked the link in the first place, but long story short, that link should've taken me to another page, only to explain how you would receive free shipping. Rather, the link immediately sent me to a CONFIRMATION page, thanking me for signing up with Prime, only to have taken the money out of my account.
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