Paperback: 336 pages
Publisher: Routledge; 7 edition (January 27, 2012)
Language: English
ISBN-10: 0205078435
ISBN-13: 978-0205078431
Product Dimensions: 7.6 x 0.8 x 9.6 inches
Shipping Weight: 1.2 pounds (View shipping rates and policies)
Average Customer Review: 4.5 out of 5 stars See all reviews (30 customer reviews)
Best Sellers Rank: #125,871 in Books (See Top 100 in Books) #145 in Books > Textbooks > Humanities > Performing Arts > Theater #158 in Books > Medical Books > Psychology > Applied Psychology #189 in Books > Textbooks > Communication & Journalism > Communications
If you are looking for quick fixes and simplistic solutions to conflict this book is not for you. The highly analytical approach illuminates the complexities of conflict management. Folger et al do an excellent job exploring the theoretical and psychological background necessary to evaluate the implicit and explicit causes and conditions involved in and effectively pursue solutions to disputes at mutiple levels. You wont find this book on the NY Times bestsellers list because it is a textbook. Graduate student and practiotioners can expect to draw upon it as an invaluable resource. Unlike most of those popular books this book doesn't just 'get you to yes', it actually has more weight and substance than most everything else out there. If you want a popular book on the topic of conflict that most non-professionals will find approachable read "Difficult Conversations." You will find it enjoyable and highly accessible.
Highly recommend reading this book to have a more insightful, confident approach to dealing with conflict. The author notes that conflict isn't wrong, or abnormal. It simply exists at times. Understood in the right way, conflict can be a good opportunity to achieve what neither side may have considered. Rather than posing obstacles and relationship strains, conflict should be consciously managed so it brings parties into common ground. Negotiation value.
A must have for any person wanting to go into business, management and even the medical field. Teaches you about the difference between an argument and actual conflict. Without going into to too much detail: conflict is more than argument a vs argument b. It's a way of creating innovation, reinforcing personal/professional relationships, and we go through it every day
It not only helped with the class but it helped with dealing with conflict at work. I definitely recommend picking it up for a good read. It's a great topic to help anyone both personally and professionally.
Well researched and written text book for conflict managemeny and resolution. The book provides sound theoretical and practical explanation for causes of conflict and strategies for managing them. Good for both teaching and practical application.
Folgers conflict resolution provides more infomation about the role of conflict in ones life and how to address those concerns. I would have preferred the print to be a bit larger now that I am wearing glasses. The author(s) gets to the root of conflict.Read and be willing to learn.
This textbook was required for PSY 479 - Dimensions of Organizational Conflict. I found this textbook well organized, the case studies were relevant to the learning objective and easy to understand. I believe this textbook would be useful to any individual going into a field where organizational conflict is a frequency occurrence.
I read lot of books. This books has good examples and strategies for conflict resolutions. I would recommend this book to friends and co-workers.
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